Customer Service FAQ
ACM Membership FAQ
- What are the benefits of becoming a student member?
- What are benefits of becoming a professional member?
- What forms of payment are accepted for my ACM membership?
- Why do I need to create a FREE ACM Web Account?
- For Members: To be able to access ACM’s online books and courses you need to login with an ACM web account (username and password). If you subscribe to the ACM Digital Library, you will need to login to access any full-text articles.
- How do I create an ACM Web Account?
- Enter the *required* information below:
- * Email Address: The email address you provide must match the one ACM has on file for you.
- * Security Question: Please create a question that you will be able to answer exactly as you enter it now.
- * Answer: Case matters! You will be expected to reproduce your answer precisely as you enter it.
- Before you Continue: ACM verifies that you are the owner of the email address you’ve provided here by sending you a verification message. The message will contain a link to a URL. You must click on the link in this message in order to complete the process of creating your account.
- How can I check the status of my membership?
- To check the status of your membership, you can log in using your ACM Web Account (username and password) in the myACM and follow the link "My Services".
- How can I change my contact information?
- Just log in to myACM and follow the link ""My Contact Information" to change your contact information.
- How can I renew my membership?
- You can log in to myACM and follow the "renew" link.
- How can I file a claim fir missing issues?
- If you are eligible to receive a print subscription to Communications of the ACM and you’re missing an issue, please contact the myACM office and we will send it to you.
- Where can I find information about ACM conferences?
- You can find information about ACM conferences by clicking on ACM's Calendar of Events.
- How do I contact the ACMChina Office?
- The contact information for ACMChina is below:
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ACM China Office
East Main Building 10-102
Department of Computer Science and Technology
Tsinghua University
Beijing, China (100084)Contact: Ms. Xie Yuyuan
Phone: +86-10-62787704
Email: ACMChinaHelp
acm.orgOffice Hours: 8:00am – 12:00 am , 1:00pm-5:00pm